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Wink for Groups 

<h3 id="how-do-i-file-a-complaint">How do I file a complaint?</h3><p>We apologize that your experience with us has not been amazing. Please contact our customer care team via chat or email them directly at CustomerCare@WinkScrubs.com. You can also fill out this contact form and someone will get back to you as soon as possible. (Business hours are M-F 8a-5p CST.) We will do everything we can to make it right.</p>

We apologize that your experience with us has not been amazing. Please contact our customer care team via chat or email them directly at...

How do I file a complaint?

My Account

How do I order for my entire office, group, or department?

What products are available for large groups?

Group Ordering

Where can I buy Wink Scrubs in a store near me?

Wink at Retail Stores

What are your chat hours?

Contact Info

Contact Information

How do I change or add a shipping address to my account?

How do I change my password?

How do I update my payment info in ShopPay?

How do I find my order status?

How do I unsubscribe from the mailing list?

How do I change the email address on my account?

Can I change my order?

I never got a confirmation email, how do I know if you received my order?

How long before my order ships?

What is the expected transit time for my package?

Where do I find tracking for my order?

What if my order is missing an item?

Order Status

I think I was charged twice.

What payment methods do you support?

Can I get a copy of my receipt?

Billing Questions

What is the return policy?

Can I return my scrubs to a retail store?

How to return a product?

Where can I find my order number?

Can I ship 2 different returns in one box?

What if I don't want to use the prepaid label?

How long will it take to receive my money back on my return

Returns & Exchanges

Which items aren't available for discounts or promotions?

How do I apply a discount or promo code?

Can I use multiple discounts or promo codes?

Are discounts applicable to final sale items?

Discounts

How do I determine the best size of scrubs for me?

Do you have petite and tall sizes?

Do you carry maternity scrubs?

Why don't the top and pant I purchased match exactly? They said they were the same color on the site.

How do I file a complaint?Updated 2 years ago

How do I file a complaint?